Prenesi m-banking service

Eurobank Direktna, in cooperation with the National Bank of Serbia, has provided its clients with “Prenesi” service as part of its mobile banking app. The service allows quick and simple instant transfer of funds.

The cashless money transfers have been simplified so that now, instead of entering the account number and other so far indispensable components of a payment order, you only enter the phone number and the transaction amount. To receive funds via this service (to have someone send you money using this service), you only need to be registered. Registration for the “Prenesi” service is enabled through Eurobank Direktna m-banking application.

The service is available for Android and Apple (IOS) users.

Eurobank Direktna is the first bank in Serbia to offer “Prenesi” to its clients.

Registration instructions

When activating application, the “wizard” appears inviting you to register for the service by selecting the option “Register now”, or to continue using the app without registering, by selecting the option “Later”.

If you opt for the registration, you will be redirected to the next screen, displaying the data to be registered. Please, bear in mind that in this screen you will not be able to change the data related to your name, surname and phone number, only the number of the bank account that you wish to link to your mobile phone number. This, of course, only applies if you have more than one account from which payments can be made.

If you only have one account for domestic payments, this data will also remain unchanged. By selecting the option “Register”, within app screen for PIN authorization will be open.

After entering PIN code, and selecting the option “OK”, the registration process is completed. Now you can receive funds via the “Prenesi” service. After a few seconds, you will receive a message confirming that the registration was successful.

Payment

Within main menu find feature – “Prenesi”, which is available to you regardless of whether you are registered to receive money via this service or not. The only requirement is for the person to whom you wish to send the money (the recipient) to be registered for the service. The process of registration is described in the previous section. After selecting this option, you are redirected to the service screen:

In the first field, enter the mobile phone number, in the following format: 0631234567 (you cannot type +38163124567, or 063/1234567, as symbol keys are not available on the keypad). Next to the entry field, there is a button opening the mobile phone’s contact list, and when you select the desired contact, it is displayed in the phone number field. The app automatically converts the number to the allowed format, so if a number is entered in the contact list as +381631234567, it will be displayed in the phone number field as 0631234567.

Below that field, there is a field in which you enter the amount of the funds to be transferred. For this service, the amounts have been limited up to RSD 300,000.00. After clicking the button “Transfer” (“Prenesi”), you initiate the payment authentication process by entering the PIN. If you are not registered for the “Prenesi” service (to receive funds), the registration option will be displayed on the payment screen. If you are already registered, this option will not be displayed.

User settings

“Prenesi settings” users can find within Settings option, where it is possible to see registration status or initiate the service deactivation process.

In this screen you can change the account nickname and by selecting the option “Update”, the account number will be linked to the displayed phone number. Also in this screen, you can cancel (delete) your registration, by selecting the option “Deactivate”.